FAQ
- Q. What is SignaSur?
- Q. Why is CCA launching this now?
- Q. How much does it cost?
- Q. Why would I switch to SignaSur if it costs more?
- Q. How does the contract signing process work?
- Q. Is the digital signature legally binding?
- Q. I'm not tech-savvy. Will I be able to use SignaSur?
- Q. Do I need to change how I currently buy documents?
- Q. Where do I go if I need help?
- Q. What happens to physical copyright seals and the paper workflow?
- Q. Is this a one-time purchase or a subscription?
- Q. How secure are documents in SignaSur, and where are they stored?
- Q. Are there limits on attachments and file sizes?
- Q. Where can I find more information?
- Q. What if I do not have access to the past employee's username and password?
- Q. What do I do if an employee creates a SignaSur account and leaves the company? Can I transfer the account to another username?
- Q. I'm experiencing glitches on the SignaSur website. What should I do?
- Q. I've filled out my contract incorrectly but I’ve sent it for signature. Is there a way to retract the email?
- Q. How do I know which document to choose?
- Q. My login isn't working for my SignaSur account. What can I do?
- Q. How do I preview the contract before I fill in my information?
- Q. What do I do with the CCDC document registration numbers and physical copyright seals I already own from the old system?
- Q. How do digital copyright seals work?
- Q. How do I purchase a CCDC document?